| BENEFITS OF WORKING FOR THE ROCK SNOWPARK! (WINTER) | PAY STRUCTURE STARTING WAGES |
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These are starting rates. All rates can differ based on experience |
Immediate Hire!
Assistant Snow School Manager - Seasonal Full-Time
Essential Job Functions: +21yrs | Starting at $17/hr | Pay based on experience
- Work inside and outside in winter conditions
- Lead a team of 40-60 ski and snowboard instructors
- Schedule and oversee online lesson sales, including private lessons, youth programs and specials
- Schedule and organize various types of lesson groups
- Provide excellent customer service and help solve problems on the fly
- Daily opening and closing tasks of the Snow School building
- Create a welcoming and fun enviroment for guests and employees
Position Overview: This individual will provide leadership and coordination for all skiing and snowboarding lessons taking place at The Rock Snowpark. This position works closely with the rental and ticketing department on a daily basis and reports to the general manager. This manager will also be responsible for the booking and scheduling of all skiing and snowboarding group visits at The Rock Snowpark.
The Assistant Snow School Manager will shadow the current manager throughout the 2022/2023 season and transition into the manager role by end of the season. This position is customer-service oriented and involves the organization, training and oversight of all skiing and snowboarding lessons. The ideal candidate will be a passionate skier or snowboarder that is certified or working towards a PSIA/AASI certification and has prior knowledge about teaching. Group bookings will also fall under this position as they directly involve lessons and availability.
This is a full-time, seasonal position (40+ hours a week). Work typically begins mid-October and ends mid-March. The manager is expected to be on site before, during and sometimes after operating hours. Nights and weekends are required. Possible full-time, year-round work is available with our growing summer business. The Rock Snowpark’s Snow School has had tremendous growth over the past years and we are looking for an individual who is ready to take on this part of our business and really make it thrive. Teaching people the life-long sport of skiing and snowboarding is a core value of our business, which can all start by having a positive lesson experience!
Immediate Hire!
Cafe Supervisor/Shift Lead - Seasonal Part-Time
Essential Job Functions: +18yrs | Starting at $14/hr | Previous experience preferred
- Perform job on your feet for the entire shift
- Must be able to lift a minimum of 40 pounds on a frequent basis
- Ability to work in a fast-paced environment while maintaining a calm demeanor
- Flexibility and willingness to perform various duties
- Assist F&B manager with day-to-day duties and various tasks
Position Overview: Our cafe staff is responsible for meeting customers’ needs in terms of food and beverage, as well as ensuring clean and sanitary conditions of the lodge area. Duties as a cafe supervisor include but are not limited to training on food prep, operating a fryer and/or oven, operating a cash register, cleaning, restocking items and putting away and organizing orders. A key role will be leading a team through opening and/or closing procedures. Organization and cleanliness are a must!
We are looking for an individual with previous F&B experience to help assist our F&B manager in this department. The cafe supervisor will be able to lead shifts when the F&B manager is not onsite. The position will report directly to the F&B manager and general manager. The Rock Snowpark cafe is a fast-paced, short-order-style food service where there is always a task to be done. Join our team today!
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Bartender - Seasonal Part-Time
Essential Job Functions: | Must be +18yrs
- Starting at $7.25/hr + tips
- Perform job on your feet for the entire shift
- Must be able to lift a minimum of 40 pounds on a frequent basis
- Ability to work in a fast-paced environment while maintaining a calm demeanor and excellent customer service skills
- Flexibility and willingness to perform various duties
- Purchase a uniform on or before your first shift and follow all dress code requirements
Position Overview: Serve up drinks while interacting with customers at a unique location - a ski hill! The lodge bar is a full-service bar providing mixed drinks, canned and bottled beer, tap beer, hot chocolate and more. We are looking for outgoing individuals to add to our bartending team. Besides serving drinks, bartenders are also responsible for stocking cooler items and maintaining the overall cleanliness of the bar area. Mainly weeknights and weekend night shifts with day shifts needed Friday - Sunday.
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Cafe/Kitchen Staff Member - Seasonal Part-Time
Essential Job Functions: +16yrs
- Perform job on your feet for the entire shift
- Must be able to lift a minimum of 40 pounds on a frequent basis
- Ability to work in a fast-paced environment while maintaining a calm demeanor
- Flexibility and willingness to perform various duties
- Purchase a uniform on or before your first shift and follow all dress code requirements
Position Overview: Our cafe staff is responsible for meeting customers’ needs in terms of food and beverage, as well as ensuring clean and sanitary conditions of the lodge area. Your duties include but are not limited to food prep, operating a fryer and/or oven, operating a cash register, cleaning, disinfecting and stocking restrooms, mopping and vacuuming all floors, clearing lodge tables and removing trash and recyclables from common areas. Organization and cleanliness are a must!
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Lift Operator - Seasonal Part-Time
Essential Job Functions: +18yrs | Starting $14/hr
- Work outside in all weather conditions
- Ensuring guests remain SAFE at all times while using our lifts
- Physically holding chairs while guests load and unload chairlifts
- Must be able to lift a minimum of 50 pounds
- Snow shoveling required
- May be on your feet for the entire shift
- Always be alert and responsive
- Purchase and/or rent a uniform on or before your first shift and follow all dress code requirements
Position Overview: Lift operators are in constant contact with our guests and must be friendly and helpful when greeting and assisting them. You will be outside, sometimes for your entire shift, in all types of weather. You must be agile on soft and hard-packed snow surfaces and able to walk safely down the slopes. You will at times be performing basic lift maintenance and clearing snow. You will work the Magic Carpet lift in the tubing area, and you may be scheduled to work as a tubing attendant during weekday “special open” events for school groups. Lift operators are responsible for making sure customers have a safe and enjoyable experience while using the lifts at The Rock Snowpark.
Lift ops are often some of the first employees our guests interact wtih - friendly customer service is a must!
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Snow Tubing Attendant - Seasonal Part-Time
Essential Job Functions: +14yrs
- Perform job on your feet for an entire shift
- Must be able to lift a minimum of 40 pounds on a frequent basis
- Must be able to pull loaded snow tubes across the snow
- Excellent customer service skills
- Ability to work outdoors in all weather conditions
- Snow shoveling is required
- Purchase and/or rent a uniform on or before your first shift and follow all dress code requirements
Position Overview: Tubing attendants are in constant contact with our guests and must possess friendly and helpful personalities. Attendants will perform all opening, operating and closing procedures at the Tubing Park at The Rock. They will assist customers at the top and the bottom of the hill with getting into and out of snow tubes. It is the tubing attendants' responsibility to ensure customers have a safe and memorable experience! This position requires you to be vocal and interact with the guests - don't be shy!
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Snow School Instructor - Seasonal Part-Time
Essential Job Functions: +14yrs
- Good skiing and/or snowboarding ability preferred but not required
- Outside work, frequently in extreme weather conditions
- Commitment to improving skills and teaching techniques through practice and clinics
- Attend mandatory clinics
- Excellent customer services skills necessary
- Purchase and/or rent a uniform on or before your first shift and follow all dress code requirements
Position Overview: All are encouraged to apply, whether or not there you have experience in skiing or snowboarding. Teaching experience is not required and will be taught at pre-season clinics. There will be a required Instructor Training Clinic for all new instructors – usually the first three weekends in December. Lift tickets will be provided for all training days.
Instructors work in high visibility positions and are expected to be friendly, courteous and patient at all times. Instructors teach both private and group lessons, with students of all ages. Snow School instructors are an extremely important position; you can be the reason someone decides to ski or snowboard for the rest of their life!
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Limited Positions Available
Rentals Staff Member - Seasonal Part-Time
Essential Job Functions: +14yrs
- Perform job on your feet for an entire shift
- Acquire a Head Tyrolia Rentals Staff certification on or before your first shift
- Must be able to lift a minimum of 20 pounds
- Must be able to independently reach a height of 8 feet with the use of a ladder
- Snow shoveling is required
- Purchase a uniform on or before your first shift and follow all dress code requirements
Position Overview: Rentals staff is in charge of providing guests with ski and snowboarding equipment, which is fit to each individual’s size and ability. This may include skis or a snowboard, boots, poles and/or a helmet. It is of utmost importance that each guest feels cared for and comfortable in their rental equipment. No prior experience is required, as all training will be paid and conducted through The Rock Snowpark. Other job requirements include but are not limited to: general cleaning of the lodge, shoveling snow and salting, emptying outside trash cans and assisting in other departments such as tubing on busy days.
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Limited Positions Available
Park Crew Staff Member - Seasonal Part-Time
Essential Job Functions: +16yrs
- Greet and provide outstanding guest service at all times
- Inspect, shape and test terrain park features
- Maintain terrain park by raking, shoveling and chipping ice off of features
- Properly document and record daily inspections and fix needed work daily
- Set up area fencing and signage as assigned, to include entrances and exits for the terrain parks
- Kindly educate guests on proper use and etiquette of the terrain parks if improper use of features is seen
- Be familiar and knowledgeable with the skier's responsibility code and park safety
- Snow removal/add snow around terrain park features daily
- Work closely with multiple departments including lifts, patrol and operations
- Be a team player and help out in other areas as needed
Position Overview: Park Crew members are to create and maintain terrain park features, take-offs, jumps and other obstacles and surroundings, including features that support rider progression and provide on-hill entertainment to a wide variety of skiing/snowboarding skill levels. Terrain parks are a huge part of The Rock Snowpark, we are looking for individuals who are dedicated and are willing to put the work in to continue that reputation.
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Ticketing Staff - Seasonal Part-Time
Essential Job Functions: +16yrs
- Cashier/register experience preferred
- Perform job on your feet for the entire shift
- Must be able to lift a minimum of 40 pounds
- Ability to work in a fast-paced environment while maintaining a calm demeanor
- Flexibility and willingness to perform various duties
- Be knowledgeable of all areas of The Rock Snowpark
- Purchase a uniform on or before your first shift and follow all dress code requirements
Position Overview: Ticketing staff are among the first employees a guest talks to, so this position requires friendly and helpful people, with the ability to handle money and work in a fast-paced environment. The primary responsibility will be to knowledgeably and accurately sell tickets and pro-shop items as well as help the cafe point-of-sales when needed. You must be knowledgeable of all aspects of The Rock Snowpark, be able to answer questions and provide information about all departments.
Job responsibilities will also include, but are not limited to: answering the phone, working closely with customers, general cleaning of the lodge, working a cash register at the ticket counter and cafe counter, restocking the pro-shop and assisting with group check-ins.
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Guest Services - Seasonal Part-Time
Essential Job Functions: +16yr
- Perform job on your feet for entire shift
- Minimum age of 16
- Must be able to lift a minimum of 40 pounds
- Ability to work in a fast paced environment while maintaining a calm demeanor
- Flexibility and willingness to perform various duties
- Purchase a uniform on or before your first shift and follow all dress code requirements
Position Overview: Do you love being outdoors and helping our winter enthusiasts? Guest Services is for you! This job involves helping customers by directing traffic and scanning RFID cards on the hill, interacting with our guests in a welcoming manner and guiding them to their destination, whether it be tubing, skiing, or snowboarding. You must be passionate about the winter season and understand how to dress appropriately for the weather (you will be required to rent a Rock Snowpark jacket to wear during your shifts). This position requires someone who is flexible and willing to be cross trained in other departments when needed. You will work very closely with the ticketing staff. This position will require you to be very vocal with guests. Guest services play a key role in the overall guest experience. If you have great customer service skills apply for Guest Services today!
Outside Operations/Terrain Park Build Member - Seasonal Part-Time
Essential Job Functions: +18yrs
- Work outside in all weather conditions
- Preform your entire shift on your feet
- Be able to preform physically demanding tasks (lifting, shoveling, walking up and down the hill ect.)
- Work with various types of power tools and equipment to successfully complete projects
- Be able to work alone and with a small group
- Have prior knowledge of skiing and snowboarding
- Assist in terrain park builds by raking, shoveling and setting features
Position Overview: Outside operations duties are a variety of different tasks to ensure a successful operation of the hill when we are open to the public. Job duties may include snowmaking, plowing snow, terrain park builds, miscellaneous shop projects, and assisting the Mountain Manager wtih any tasks. Hours of work could be evenings, mornings, nights or overnight shifts. Majority of shifts would likely take place when we are not open to the public. Ideal individuals will have a passion for skiing and snowboarding, enjoy working with their hands and have prior experience using power tools and other equipment/machinery. We are also looking for individuals to assist/lead terrain park builds. This consist of placing terrain park features and assisting the terrain park manager with builds. Terrain park builds typically happen during weekdays but may be done overnight as well. Having a organized on snow build team to help the snow cat operator is important to a successful terrain park operation.
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SUMMER POSITIONS
The Rock Adventure Tower - Course Manager
Pay starting at $18/hr and is based on experience | Previous experience required
Coming to The Rock Snowpark is The Rock Adventure Tower! A Kristall Turm KT-7 Tower offering three levels of elements for all skill levels. We are hiring a course manager to handle all day-to-day operations of the tower. Join The Rock Snowpark team to bring fun to the hill all year long!
We are seeking a safety-minded, energetic, fun facilitator to direct high/low ropes courses and team-building exercises. The manager must have extensive leadership, high ropes and team building experience; feel comfortable leading games and speaking in front of groups. The course manager is also responsible for all daily course preparation, maintaining a safe environment, equipment inventory/operation checks and organizing team building exercises. The tower manager will directly supervise a staff of individuals 18 years and older while performing duties such as scheduling and training. The course manager will work closely with The Rock Snowpark’s general manager and owners.
The preferred candidate will have a strong focus on:
- Developing, implementing and maintaining effective management systems and processes
- Contribute to short and long-term strategic priorities and planning
- Train staff and contribute to a team culture intensely focused on exceptional guest experiences
- Recruitment and hiring of an Adventure Tower team
- Care and use of ropes, harnesses, helmets and other equipment and supplies
Applicants must have a current or the ability to obtain ACCT Level 2 safety certification. This certification requires 200 hours of previous ropes course experience.
The Rock Adventure Tower is a seasonal attraction, operating in the summer months while the ski hill is closed. The tower manager is a full-time seasonal position with the opportunity for employment at the ski hill during the winter season.